Sample Project

Working Problem

Due to the lack of streamlined processes for MoMA scholarships, DNOs are not able to verify the existing volume of applications (30 out of 38 districts have 10k+ applications (20 with 25k+))* within 2 weeks (as student applications and INO level verification goes till the last of its deadline)on National Scholarship Portal. Moreover, students from 27k institutes (having minority strength) of Bihar where respective INOs have not completed the KYC on NSP), are not able to apply for the scholarships.


Though the Ministry of Minority Affairs, GOI, has been running scholarship schemes since 2006 to encourage retention rates, UDISE reports for the year 2020-2021says that just 23% of students retain from std. 1 to std. 12.

Since YDF has been working on increasing equity & access in secondary & higher education, government scholarship delivery is a key thrust area. Over the past 5 years, we've helped 12,483 students & 689 institutes in accessing public scholarships worth 5 cr.

From the data available on National Scholarship Portal, there are 27,000 institutes in Bihar that have a minority enrollment of ~25 lakhs who could be benefited. By taking the same approach, we have estimated to reach 6500 students in the year 2022-2023 which makes it next to impossible to reach ~25 lakhs in 3 years. Also, the existing mechanism of scholarship verification is concentrated on district-level authority (DNO) which is ~31k (based on 2020-2021 state's application no.) per DNO at present and if ~25 lakhs students start applying for scholarships, no. of application'sverificationperDNO goesto~65k.

The absence of managing the strength ~65k per DNO would increase the gap in rate in no. of application's verification which is currently 21% for Bihar.

Genpact BWI is supporting us to understand and address district-level challenges in the delivery of public scholarship schemes.

Indicators (x to y)

~50k minority students of Bihar eligible for the Ministry of Minority Affairs scholarship scheme will be benefited and 25 DMWO of Bihar state will be capacitated for handling NSP-based processes smoothly.

End Beneficiary impact :

  • Increase in % of seats utilised (as a fraction of total sanctioned seats) with MoMA scholarship from x per annum to y per annum (x & y to be established in diagnosing phase)

Project Outcome (Effectiveness) :

  • Increase in no. of KYC-approved institutes with minority strength >30 from 4378 to 15k.

Adoption/ Efficiency Impact

  • Reduced total time spent by DNO during NSP's L2 verification (DNO level verification) from x hrs to y hrs (x & y to be established in diagnosing phase)
  • Reduction in TAT per application from NSP's L1 verification (INO level) to L2 verification (DNO level) from x hrs to y hrs (x& y to be established in diagnosing phase)
  • Adoption of the new process with 25 DNOs of Bihar * all indicators will be finalised post-LFA



In scope –

  • To develop the to-be process for MoMA
  • Geography - Bihar (5 districts to be selected)
  • Recommendation on data protection policy Out scope –
    • MIS
    • Government Liaising required for the
      implementation of program
    • Training to any stakeholder


Team Member

  • Lead – Shiwangi
  • Analytics – Anand
  • Team Members – Krishna
  • Consulting – BWI Team


Working Solution

  • By Dec 2022, streamline the process of MoMA scholarship to develop DNO-level SOPs to complete KYC in 4 months & student verifications in 3 months at ~2500 institutions
  • In 3 years, deploy the new process with 25 DNOs** of Bihar to complete KYC of 11k institutes (with minority strength >30) on NSP